Use Live Chat tool to enhance customer experience and better ROI

Publisher:	Live Chat Tool
Downloads:	1
Software Type:	Shareware, 7.00
File Size:	13.50M
OS:	Windows All
Update Date:	21 March, 2014

Having an ecommerce website with no Live Chat being installed is like opening a store with no store manager to help you through shopping. The entire shopping experience from store or online, depends a lot on the support system. With eAsssistance Pro, you can assist website visitors in everything, resolve their queries, chat with them in real time, obtain complete information about visitors and form better relations in no time. Satisfied and happy customers are automatic sales leads. One happy customer is bound to come back to the same website and bring along his friends as well.
Live chat software delivers real time customer assistance. One can customize chat buttons, send emoticons like other messengers, start chat or send automatic invitation to website visitors. Moreover, the operators can switch chat between themselves, send files, links, data to the user or know what the user is typing before he presses enter to send. The tool can be used on website designed with Joomla, Wordpress, Drupal, Magento, Prestashop, Zencart, Bigcommerce, Shopify, eBayStores, Zendesk, Salesforce, and Blogger with same ease. It consists of answers for commonly asked questions, hence requires less time in responding to user’s queries.
Visitor monitoring allows website owner to check traffic stats and analyze the visitor’s location. The spell checker avoids spelling mistakes while chatting and allow blocking black listed visitors as well. It supports various languages other than English and comes in trial version as well for users to download and try before purchase. For more details: www.livechattool.eassistancepro.com